1. Information we may receive
We may receive information that you voluntarily provide when you contact us, including your name, business name, telephone number, email address, project requirements, and the contents of your communications. Our hosting and communications providers may also process limited technical information such as IP address, browser type, device information, timestamps, and basic usage data.
2. How we use information
We use information to respond to inquiries, assess service fit, prepare proposals, deliver contracted services, maintain business records, improve our operations, protect our systems, comply with legal obligations, and communicate about an existing or requested business relationship.
3. Sharing and service providers
We may share information with service providers that support hosting, communications, customer relationship management, analytics, document management, payment processing, and professional advice. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganization. We do not sell personal information.
4. Third-party communications
If you contact us through WhatsApp or another third-party platform, that provider processes information under its own terms and privacy policy. Please avoid sending highly sensitive information through ordinary messaging channels.
5. Retention and security
We retain information only for as long as reasonably necessary for the purposes described above, contractual requirements, dispute resolution, and legal or accounting obligations. We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed to be completely secure.
6. International processing
Because we serve clients internationally and use global service providers, information may be processed in countries other than the one where it was collected. We take reasonable steps to use providers and arrangements appropriate to the information involved.
7. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. You may also object to or withdraw consent for certain processing. Contact us using the details below so we can evaluate and respond to your request.
8. Children's privacy
Our website and professional services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13 through this website.
9. Policy updates and contact
We may update this policy as our services, practices, or legal obligations change. Questions or privacy requests may be directed to EVERHAVEN LLC at +57 350 281 8292 or to our principal business address listed below.